Terms & Conditions

Last Updated: May 14, 2026

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and PostDevil ("Company," "we," "us," or "our"), governing your access to and use of the PostDevil website at postdevil.com (the "Site") and the PostDevil platform, software, APIs, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

1. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use the Service. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of a business or legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Account Registration & Security

  • You must provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are fully responsible for all activities that occur under your account, including those by any sub-users you authorize.
  • You must immediately notify us of any unauthorized use of your account or any other breach of security.
  • The Company reserves the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used for fraudulent or illegal purposes.

3. Service Description

PostDevil provides a shipping management platform that enables users to compare shipping rates, create and print shipping labels, manage orders and shipments, connect e-commerce stores, and automate shipping workflows. The Service acts as a technology intermediary — all shipping contracts are formed directly between you and the respective shipping carriers.

4. Subscription Plans & Billing

4.1 Plans

The Service offers multiple subscription tiers with varying features and limits. Plan details, pricing, and included features are described on the Pricing page and may be updated from time to time.

4.2 Payment

  • Subscription fees are billed in advance on a recurring monthly or annual basis through our payment processor, Stripe.
  • All fees are stated in U.S. dollars unless otherwise indicated.
  • You authorize us to charge your selected payment method for all applicable fees.
  • Failure to pay may result in suspension or termination of your account and access to the Service.

4.3 Free Trials

We may offer free trial periods at our discretion. At the end of a trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. You are responsible for canceling before the trial period expires if you do not wish to be charged.

4.4 Wallet & Postage

The Service includes a prepaid wallet for purchasing postage and shipping labels. Funds added to the wallet are non-refundable. Label costs are deducted from your wallet balance at the time of purchase.

5. Acceptable Use

You agree NOT to use the Service to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Ship prohibited, restricted, hazardous, or illegal items as defined by applicable carrier policies and laws.
  • Engage in fraud, misrepresentation, or deceptive practices, including but not limited to falsifying shipping addresses, weights, or package contents.
  • Interfere with or disrupt the Service, servers, or networks connected to the Service.
  • Attempt to gain unauthorized access to any portion of the Service, other user accounts, or computer systems.
  • Use automated means (bots, scrapers, crawlers) to access the Service without our express written permission.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
  • Resell, sublicense, or redistribute the Service or access to the Service without our written consent.
  • Transmit any malware, viruses, or other harmful code through the Service.
  • Abuse carrier discount rates or exploit pricing errors.

6. Intellectual Property

All content, features, functionality, software, code, designs, trademarks, logos, and other intellectual property associated with the Service are and shall remain the exclusive property of the Company or its licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely in accordance with these Terms. You shall not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

7. Third-Party Services & Carriers

The Service integrates with third-party shipping carriers, e-commerce platforms, and payment processors. Your use of these third-party services is subject to their respective terms of service and privacy policies. The Company is not responsible for the acts, omissions, policies, or practices of any third party, including but not limited to carrier delays, lost or damaged packages, rate changes, or service interruptions.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE THE SERVICE;
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR THROUGH THE SERVICE;
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;
  • ANY SHIPPING DELAYS, LOSSES, DAMAGES, OR CARRIER DISPUTES;
  • INCORRECT RATES, LABEL ERRORS, OR MISCALCULATIONS;
  • SERVICE INTERRUPTIONS, DOWNTIME, OR DATA LOSS.

IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) your shipping activities; or (e) any content or data you submit through the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination:

  • Your right to use the Service will immediately cease.
  • Any outstanding fees remain due and payable.
  • We may delete your account data after a reasonable retention period, subject to legal requirements.
  • Provisions of these Terms that by their nature should survive termination will survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Dispute Resolution & Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in the United States, and the language of the arbitration shall be English. The decision of the arbitrator shall be final and binding. You agree to waive your right to a trial by jury and to participate in a class action lawsuit or class-wide arbitration.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the federal or state courts located in the United States.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer, and No Refund Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, representations, and understandings.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated by posting the updated Terms on the Site with a revised "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

17. Contact Us

If you have any questions about these Terms, please contact us at [email protected].